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Solar FAQs

Click on the questions to see the answers to the most common solar FAQs we encounter.

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Solar FAQs

Receive a custom prepared design for a solar panel system prepared by an experienced technician at no charge to you. This personalized solar design helps you to make an informed, unbiased decision to find the best solar power system at the lowest cost. Understand your solar-design.

Government Rebates

What types of rebates are available?

Both the States and Federal governments provide forms of assistance when installing a solar system, your utility company also offers a Net-Metering program to at no cost store your overproduction electricity, so you can use it at night when there is no sun on the horizon.

  • A rebate when you purchase the system, which comes off the price of the system (Federal Tax Credit).
  • The purchase of the power you don’t use during the day.
  • Net-metering program offered by utility company
Can I get assistance purchasing the system?

When you install a solar system, you generate what are called Renewable Energy Certificates (RECs). You will receive 1 REC for every Megawatt of energy your system is expected to produce over the next 15 years – in some states.

The Federal Government has also introduced the ITC program, which entitles you to a 22% federal tax credit.

If you need more information than what’s provided in our solar FAQs, click here or give us a call on 1- 833-765-2778.

How do I sell excess power and is it paid by the electricity retailer?

In some states, your energy provider will buy back whatever energy you don’t use. In most states, you will receive full dollar to dollar credit.

If you need more information than what’s provided in our solar FAQs, click here or give us a call on 1- 833-765-2778.

Going Solar

What are the eligibility requirements?

Both the States and Federal governments provide forms of assistance when installing a solar system.

  • A rebate when you purchase the system, which comes off the price of the system (Federal Tax Credit).
  • The purchase of the power you don’t use during the day.
  • Utility company offers a Net-Metering program.
Do I need planning approval?

Generally not.
However, if your property is located in an HOA environment, then you might subject to local rules and regulations.

Also, keep in mind, the solar panels system is not cheap, and in order to qualify for all rebates and incentives, you have to install your solar power system first.

That is when we at Solar Power One step into action and offer our Solar Power Program Financing with no money down and no payments for 12 months.

Call us for more information at 1.833.765.2778

What if my roof doesn’t face South?

Solar Power systems can be installed on roofs facing anywhere from due east to due west. South is best for absolute production, however, a well-designed system will match your solar production to your home’s electricity consumption.

We advise all of our customers not to install a solar panels system in the North of the house since in the winter ti9me there is very little energy production.

What if I have a flat or low pitched roof?

Systems can either be installed on a flat roof or tilting frames that can be installed by a qualified builder at an extra expense. We recommend a slight pitch to allow for water runoff and self-cleaning. Having said that, your solar panels can be installed on the flat roof with a special solar panels racking system or even on the ground, completely avoiding rooftop penetration.

What size system will I need to run my home?

The size of the solar power system you will install depends on several factors. These include:

  • How many panels will fit on your roof?
  • Your budget.
  • Your needs, a smaller system may be enough to offset your whole bill.
  • Your future plans, if you intend on starting a family and staying in the house long term, go bigger.
  • Location of your home
  • Local rules or regulations
How long does installation take?

Solar panels systems are installed fairly quickly.

  • 3kW – 5-7 hours
  • 5kW – 1 day
  • 7kW – 1 to 2 days
  • 10kW – 1 to 2 days
  • 15kW – 2 to 3 days
Once I have signed up, what’s the process?

Once you have decided on the system you would like installed, we will contact your electricity network provider and obtain authorization to have the system installed. Once approval has been granted, we will arrange an installation date with you, usually within 2-4 weeks. We will also send you a pack containing your invoice and paperwork to sign up for the Feed-in Tariff.

How It Works

What is a solar energy system and how does it work?

Your solar system works by converting light from the sun into energy which you can use in your home or export to the grid. Panels on your roof generate DC (Direct Current) Electricity, this is fed into an inverter that converts the DC electricity into 110 volt AC (Alternating Current) electricity which can be used in your home. Click here for more information.

What does a typical home solar power system consist of?

A typical grid-connected solar energy system consists of the following components:

  • Panels – The panels convert sunlight into DC electricity and then feed this electricity to the inverter.
  • Inverter – The inverter converts the electricity produced by your panels from DC electricity to AC electricity which is what your appliances use. The inverter also records the electricity produced and on some models, can communicate with your computer.
  • Bi-directional meter –Your meter records energy drawn from and sent back to the grid.
  • Mounting System – This is what connects your system to the roof.
Do I still need electricity from the grid?

Yes. Your solar system generates electricity during peak daylight hours. Any electricity produced during this time that is not consumed will be sold back to the grid. During the night when your solar system is not working, you will draw electricity from the grid.

If you need more information than what’s provided in our solar FAQs, give us a call on 1833 765 2778

What happens on cloudy days?

Your system will still produce electricity during cloudy days however production will be less than on sunny days.

If my energy requirements increase, can I upgrade the system?

Yes. Additional panels may be added to existing systems where a larger solar inverter has been installed. Where a larger system is required that is not supported by the existing inverter, an additional inverter can be installed next to the existing one.

What can affect the amount of solar energy generated?

The amount of energy produced by the solar system depends on the following factors:

Panel Orientation –A system facing due east or due west will produce around 15% less than one facing due south. Solar Power-One does not install systems on roofs facing north of east or west.
Roof Pitch –A 30-degree pitch is optimal however you will only lose around 1% production for every 5-degree deviation from this.
Weather – How many clear or cloudy days are experienced in your area.
System Capacity – The larger the system, the more energy will be produced.
Shading – Solar systems hate shade, small amounts of shade from 9 am – 3 pm can have a dramatic effect on production. Shading outside of these hours in certain circumstances is acceptable however it’s best for us to complete a shade analysis if you have any doubts.

Will installation of this system mean that I will no longer get an electricity bill?

You will continue to receive a bill/statement from your utility company. If the value of the electricity you have generated and sold back to the grid during the billing period exceeds the value of the electricity drawn from the grid, then you will receive a credit balance on your statement. Com-Ed and Ameren and other utility companies in some states periodically send cheques out for the value of credits.

Will my solar PV panels provide me with electricity during a black out?

No. Once the voltage in the grid drops below a certain level, your inverter will shut down until the grid is back up and running. This is a requirement as utility company line workers could be electrocuted if you send electricity back to the grid while they are working. If you have a need for uninterrupted energy delivery, you might want to consider installing a solar back-up battery.

The Equipment

How long will my grid connect solar power system last?

Most of the solar panels carry a performance guarantee of 25 years and Solar Edge, SMA, and Fronius inverters are covered for 10 years as standard. You can expect the system to run for the life of the building.

Solar Power One Offers an extended warranty program, which allows you to have your solar panels system covered for 20 years.

Is the system installed by qualified electricians?

Yes, our expert installers are qualified licensed electricians accredited by the NABCEP for the design and installation of your system.

Is there any system maintenance involved?

There is minimal system maintenance required over the life of the system. You may be required to hose down the panels from time to time to remove dirt. The panels will self-clean when it rains. Businesses have emerged which will complete a panel clean for a small fee.

Can I insure my system?

Yes. The system can be covered under home and contents insurance. Contact your insurer for further details.

Do I need a new meter?

If you have an old spinning disc meter, you will require a new bi-directional meter. Ask one of our sales consultants for the procedures involved and rates to change your meter in your state.

The Environment

How will I be benefitting the environment?

Producing energy using a solar energy system helps the environment by reducing the need to burn carbon-emitting fossil fuels such as coal and gas.

If you need more information than what’s provided in our solar FAQs, give us a call on 1 833 765 2778.

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